People look for someone who is a team-player. One has an unsaid advantage of getting a promotion if s/he is a team-player and has team management skills. Let’s understand the whole thing.
Are the group and team the same thing?
Let’s know the difference between a group and a team
A group is just a few individuals gathered together.
A team is a group of individuals collected together to achieve a common goal. They are expected to let each other grow and build a positive environment.
You by now have an idea of what a team is, but let’s shift our focus on to the latter part.
Now we know what is a team but what is management? We know we may sound simple while talking about such terms but it is important to discuss before we proceed towards team management skills in detail.
So, what’s Management?
I would like to quote Warren G. Bennis. He said, “Leaders are people who do the right things; managers are people who do things right.”
The point is that leadership and management are two entirely different things. Of course they two over-lap. But, leadership is much more concerned in creating a vision and spreading it to all of the employees. But management is responsible for the implementation of the vision constructively. Thus, to be fully successful, you need to be a good leader as well as an effective manager.
Now, what is team management?
It is the ability to take individuals together. It is just a capability to coordinate the members of a team to identify the problems, resolve the differences and ultimately perform a task. The two most crucial aspects of it are effective communication and teamwork. Other than this, they both involve planning, decision-making, problem-solving, communication, delegation, and time management.
Often the problems faced in team management are an absence of trust, lack of commitment, less accountability and more fear of conflict, and most importantly the conflict of being nice in the boss’s eyes. We will discuss some ways to overcome them later.
Management is very vital for the survival of any company as it helps builds a productive working environment. It provides a vision, cohesive leadership and resolves the problems faced. A company’s success or failure depends upon its management skills, ranging from team management skills to conceptual skills.
Methods of Team Management
|Command and Control||Engage and Create||Econ 101|
Let me briefly explain these.
Command and Create
This is a common system of military management. There is a team leader who is absolutely autocratic and directs the member to do a task in a certain way. If they refuse, they are punished until they agree to do it. It is observed that the morale of the members is low.
Engage and Create
This acts as an alternative to the above. Team leaders are encouraged to take parts and help each other to create a productive environment and a sense of belongingness.
It is assumed that money is a key factor of motivation in employees. Thus, they are rewarded with financial benefits and vice-versa. A disadvantage of this viewpoint is that the focus is only on the financial aspect, excluding feelings like satisfaction or ambition.
Teamwork in the workplace – The essential skills for managing a team
1. Bring out the best in others
Assign a person with a task s/he is good at or prefers. Don’t mess up or take strict actions for little tasks gone wrong. Recognize the strength of employees and get the best work and in turn a nice result.
2. Give and take feedback (both positive and negative)
Make it a two-way communication. Offer your suggestions and take theirs. Appreciate and accept.
3. Don’t boss around
Whatever your post is or how good you are at work, delegate properly rather than just bossing around.
4. Communicate with everyone
Just like our fingers differ from each other, individuals are different in their personality and approach towards work. Listen patiently, understand everyone’s perspective, observe their way of style and then go to inspire them.
5. Motivate your team and maintain discipline
If you feel something should be dealt with, do it. Keep them motivated to deliver and put their best foot forward.
6. Find solutions
Help sort out the problems between employees by acknowledging the existence of it rather than pretending that it doesn’t exist and then try to propose a solution.
7. Stand for your team
Give credit. Set up coffee –dates or some other incentive for the deserving. Host team-building activities, pair up two new employees and put your efforts to unify the team.
8. Be kind
Consider other employees like your family. Be friendly, get up from your table and go greet them. Be humble and transparent in your dealings. Share more about yourself, include your personal opinions and be approachable.
Points to remember and avoid
- Do not use your authority inappropriately- Take decisions and actions which are in favor of your organization only.
- Failing to talk to customers- It’s not only the employees who are required to do this but you can do it too. This will help in keeping you grounded and close to your roots.
- Past experience is not enough- No matter how amazing you were in your previous job, this one is brand new. New people, a new way of handling it, new rules and regulations; so adapt yourself according to the dynamic situation.
- Boss is boss, never forget this- Try consulting your boss with an open mind and without making it up for something. Don’t act in a way that your boss’s face value goes down among your peers.
Don’t lose control when you are in a rush or pressure. Give some time, be calm and then take decisions with a relaxed mind and heart.
Four leadership styles in team management skills
Marked with two-way communication and members feeling valued, the leader consults all the employees before making a decision.
Marked with one-way communication and absolute authority, no one is consulted before making a decision.
Marked with freedom, flexibility, and positive results, the leader shows no management and allows the members to work on their own pace.
Marked with compliance and the most common style, the leader dictated the order and members simply follow it.
How do you know if you are a team-player?
You are a doer than a thinker. You are responsible and always ready to help people reach their true potential. Having two ears and one mouth, you believe in listening and supporting and respecting each other boundaries. You are committed to working, flexible in your approach and accept when you are wrong.
FUN FACT– ‘Too much chemistry’ can do more harm than good in a team as diversity leads to more conflicts, creating results accepted by a larger audience.
Good luck people.
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