Expertise: Sales / Soft Skills
Experience: 6 Years

He is a Corporate trainer with expertise in Sales and service training along with an overall work experience of Eight years in various areas ranging from Production to Technical Services especially with automobile companies in the two-wheeler and four-wheeler market. He is available for training opportunities in the areas as stated under:

  • Retail Sales; Customer Handling

  • Customer service and Customer Relations

  • 5S, Kaizen and PDCA 

He is passionate about helping students and youth in finding ways into their careers prudently. He is currently available as the head trainer and counselor for Literate Majstron, a project started by him since April-2016.

Education:

Bachelor of Engineering in “Mechanical” from Hitakarini College of Engineering and Technology, Jabalpur, Madhya Pradesh

 Trainer’s Skill Set:

He has been trained by Toyota on:

  • Customers’ complaint handling

  • Customer Service excellence

  • Automobile technology

  • Process techniques like Kaizen

  • Problem-solving techniques like Toyota Business Practices(TBP), PDCA, Hoshin Kanri etc.

Besides being trained on the above, he has been conducting training on various topics:

  • Communication skills

  • Customer complaint handling

  • Performance management and visualization

  • Kaizen, PDCA, 5S, Inventory Control (A-B-C system)

  • Shop floor safety, cycle time study

Training Experience:

  • Experience as freelance automobile trainer (Since April-2016)

  • Certified Product trainer for Nexa(Maruti Suzuki) and Ford Motors-India

  • Delivered product launch, sales, and soft skills training for Hyundai, Mahindra and Royal Enfiled as well

  • Certification and skill contest for Nexa (Maruti Suzuki)

top